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  Overall Questions for Various Levels of Computer User
 
Are you proficient in these areas for computer/ Internet in Windows?

 
B =Basic skill
   I  =Intermediate skill
  A  =advanced skill (don't attempt unless you are sure of what you are doing)

1. Using the desktop

a. How do you shut down your computer? How do you reboot your computer? What is start button? -B
b.Shortcuts and start menu- How to use for starting programs? How different? How do you move around in start menu? -B
c.My computer -How to see properties? How to use? -B, I
d.When to right click, left click, doubleclick? -B
e.How to resize Windows? -B
f. Recycle bin -How to look into How to empty? -B
g.What is an icon? Which is icon for Internet Explorer? Which is icon for email? -B
h. If you right click desktop, what happens? What are menus? -B
i. What is taskbar and how do you arrange your programs in start menu? -I
j. How do you change your desktop to your liking(this involves Control Panel)? -I
k. What is system tray? How to quick launch programs there? How to right click to close programs there? -B
l. What is quick launch area of task bar?
m. How do I use Control Panel? I, A

2. Understanding Explorer (Structure of Windows)

a. What are folders (directories) and files? How can you look at a file and know what kind of file it is? -B
b. What are drives? What is A: drive and C: drive? How do you see what is on a floppy? How do you see what is on a CD in your cdrom drive? -B,I
c. How do you add your own folders? How do you add your own files to your folders? How do you find documents you have created? -B, I
d. How do I search for certain files, directories -using Search -I
e. How do I look for help within Windows itself? What is difference between Content and Index?-B
f. How do I work with folder options? -I
g. How do I change the view of my files? -I
h. How do I copy files? -I

3. Word processing

a. What word processors are on my computer? Notebook, wordpad, Word or others? -B
b. How do I open and close documents? How do I save documents? -B
c. How do I modify text? What is difference between a text file .txt and a formatted document? .doc .wri -B, I
d. How do I copy and paste? I
e. How do I add pictures, date to my document? -I

4. Email

1. What is email client? (Outlook Express or Outlook) What is my email address? How do I compose an email? How do I send an email? -B, I
2. How do I reply to an email to me? How do I forward an email? -B, I
3. How do I add accounts? How do I change options for reading, sending, signatures, etc? -I, A
4. How do I use address book? How do I add and remove contacts? How do I modify contacts? How do I backup my addressbook? -B, I
5. How do I handle attachments?
6. How do I avoid computer viruses (worm) through email? -B, I
7. How do I use copy and paste with emails?

5. Internet, Web, browser

A. What is the World Wide Web? What is a web address? What is a web page? -B
B. How do I view web pages? -B
C. How do I use search engines? -I
D. How do I use directories as in Yahoo? -B, I
E. How do I go back to the web pages I like the most? Favorites -B
F How do I navigate using a browser? -go back, go forward, go to Home Page? -B
G. How do I stop and refresh pages?
H. How do I change Internet Options in my browser Tools/Options? I, A
I. In Yahoo, how do I use mapquest? Do People Search to find telephone numbers?
   Use Yellow Pages? -B
J. How do I use the Web for shopping, travel, newspapers, whatever my interests are? -B
K. What is history? -B